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Partners

Help us, help you.

Our partners are an integral part of our business. If you are a BPO looking to provide voice services to your customers, or if you are a telecommunications provider, talk to us about becoming a partner.

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BEST-IN-CLASS CLOUD

Yamo has relied on Amazon Web Services to provide a reliable, robust and scalable backbone for our services for many years. Hosting services in the AWS Cloud allows us to add additional value to your phone system or contact centre solution by connecting and integrating other solutions.

Amazon Connect

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AI-Powered Speech Analytics

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FEATURE-PACKED PBX SOFTWARE

Yamo creates streamlined business phone systems using 3CX; The open-standards IP PBX and Unified Communications system. Contantly evolving, 3CX stays up to speed with ever-increasing customer demand for features.

RELIABLE LOCAL CARRIAGE

Symbio Networks provide us with the means to connect your cloud-based phone system to the wider Public Switched Telephone Network (PSTN).

With 100% coverage in Australia and New Zealand, you can be assured that wherever you are in the world, you will reach your customers.

ROBUST INTERNET CONNECTIVITY

Internet is an integral part of any business, and having a reliable connection opens up the door to extending your on-premesis workflows and solutions into the Cloud.

Yamo partners with AAPT to provide fast and dependable internet connections for your business-critical applications such as phone calls.

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FOREVER GROWING

Vocus provides Yamo with the means to connect customer communication platforms with robust, high performance carrier networks.

FAR-REACHING VOICE

We use Twilio’s API-driven voice services to provide our customers with fault-tolerant and high-quality connections, anywhere in the world, using the same technology enjoyed by Twitch, Nordstrom and Zendesk.

CAPTIVATE CONNECT

Yamo has a strong partnership with Captive Connect. They provide custom on-hold messages, music and much more. Captivate Connect have redefined the on hold experience. Why not include some of these features for your customers while they are on hold.

  • Jukebox solution – Allows for your customers to self-select their favourite way to engage while they wait. Choose from a variety of music genres, informational podcasts, or even a quiz! No more elevator music sending callers to sleep.
  • Daily Content – Keep your callers engaged for longer with relevant, fresh, and fast daily content items. Choose from a variety of topics including news headlines, weather, finance, sport, and more.
  • Dynamic – Each time one of your callers is put on hold, the audio will begin from a different point. This ensures that the audio is fresh rather than grating and repetitive.

Yamo can help your customers be more engaged when they call your business.

HARDWARE, FAST

Alloy is integral to the delivery of quality hardware to our customers. With distribution centres across Australia and the Philippines, know that your hardware will get to you when you need it.

HARDWARE, LOCAL WAREHOUSING

MIA Distribution is dedicated to providing superior service. With a keen focus on local stocking, consistency of support and continuously supportive through their warranty period.

OUR OUTSOURCING PARTNER

As our trusted outsourcing partner, Beepo allows us to scale our workforce, maximise customer satisfaction, and optimise efficiency. Beepo then leverages our VoIP services to provide high-quality calling add-ons for their customers.

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