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Your contact centre. Evolved.

Yamo partners with Amazon Web Services to provide contact centre solutions that empower your customer experience. 

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Save up to 80% on usage costs when migrating from your traditional contact centre solution. Amazon Connect has no long-term commitments.

Your agents can be up and running, making calls within minutes rather than months. We build your ideal call flow quickly so that you can take your product to market sooner.

Easily add 10’s to 10000’s of agents, from anywhere in the world, all on the same system! Onboard new users within minutes with an easy to use interface.

Pricing Plans

All plans boast agility and impeccable call quality. If you have any questions, please get in touch with us!

STARTER

$15/ User / Month + Usage

Minimum 10 users.

  • Technical Support

  • 1-On-1 Call Flow Design Sessions

  • CRM Integration

  • AI-Powered Speech Analytics

  • Amazon Lex Chatbot

  • BYO AWS Account

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PROFESSIONAL

$30/ User / Month + Usage

Minimum 10 users

  • Technical Support

  • 1-On-1 Call Flow Design Sessions

  • Supported CRM Integration

  • AI-Powered Speech Analytics

  • Amazon Lex Chatbot

  • BYO AWS Account

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WANT SOMETHING MORE?

Have a use case requiring custom integration or more features? We would love to hear from you!

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Why Amazon Connect?

Your contact centre is in good hands with Amazon Connect. Join thousands of customers that have revolutionised their contact centre.

Omni-Channel

Blend your customer interactions across voice, web chat and text to create a truly seamless experience.

Highly Integrable

Amazon Connect is capable of communicating with the entire AWS ecosystem (and more). The possibilities are endless.

Out of the Box Intelligence

Use the same technology as Amazon Alexa to interract with your customers via chatbot, and analyse call sentiment, trends and compliance risks using built-in machine learning.

Ready to improve your customer experience?

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