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GFA Strategic Case Study

GFA Strategic Reduces Phone Bill by 44% with Yamo

When the team at GFA Strategic Accountants moved IT providers, they needed to quickly implement a new phone system to avoid being cut off. When the opportunity arose, they chose to move to a Yamo-hosted and supported 3CX Phone System.

Annual expense saved


Improved employee satisfaction
due to 3CX being so easy to use



Better Support

Low-grade support and increasing costs

Allan Godbee, Founding Partner at GFA Strategic Accountants, was frustrated with their existing IT and telecommunications provider. They just weren’t getting the support or service that they required. “In our mind, they weren’t being proactive,” says Godbee, “we had issues and they could never explain what the issues were”.

Further, telecommunications expenditure was quickly adding up – and they were in need of something more cost-effective. When the opportunity came up to move to a new provider and phone system, they were happy to make the switch.

GFA communicates more effectively with Yamo

He needed a provider that would support his business, and a phone bill that wouldn’t grow out of control. Yamo worked with their new IT provider to quickly deliver a cloud-hosted 3CX Phone System – and they were up and running in just a few days.

As a result, Allan was not only able to enjoy better support, but also reduce his monthly bill from $500 down to just $220; a reduction of 44%. “We haven’t had any issues since moving,” says Godbee, “It’s [the 3CX Web Client] all about staff satisfaction; …it’s making it easier to multitask and answer the phone at the same time as typing or taking notes.”

About GFA Strategic

GFA Strategic Accountants share a common desire and vision to create a premium accounting firm that fosters a culture of partnering with clients, sharing their business and professional journey whilst assisting them with support and offering strategic business, accounting and personal advice. They place considerable emphasis on maintaining traditional values around communication and service, whilst integrating and implementing the latest technology to offer their clients with cutting edge, real-time data and information.

Industry: Accounting & Business Strategy

Business Size: Small Business (1-25 employees)

Solution: 3CX Phone System


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