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Microsoft Teams

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Microsoft Teams Calling

A Microsoft Teams Phone System allows you to contact your customers on their mobile or fixed-line telephones using Microsoft Teams, the exact same way that you make a normal Teams call to another staff member.

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Why Use a Microsoft Teams Phone System?

  1. Consolidate platforms
    Reduce operational complexity within your business by using the same system for phone calls, video calls and chat.
  2. Hide your mobile phone number
    When you make phone calls using the Microso Teams app on your mobile phone, the recipient of the call will see your business number, not your mobile number.
  3. Work from home
    Make and receive business phone calls from anywhere you can access Microso Teams: On the go, at home, or in the oice.
  4. Trusted by businesses
    Microso Teams Phone System is making waves across the business world, with rapid adoption across the board. Businesses from all industries, of all sizes are seeing huge benefits.

Bundled Pricing

All bundles include a phone or headset and unlimited calls to Australia. Want to bring your own device? No problem. Speak to our team today.

Requires a fixed-line broadband connection. Not for telemarketing, call centres or similar. Acceptable Use Policy applies.

BASIC HEADSET

Yealink TEAMS UH36
USB Headset

Unlimited calls to Australia

$30/month

Minimum cost $720 over 24 months. Minimum 5 per customer.

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MOST POPULAR
CORDLESS HEADSET

Yealink TEAMS WH62
DECT Headset

Unlimited calls to Australia

$35/month

Minimum cost $840 over 24 months. Minimum 5 customer.

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BASIC PHONE

Yealink MP54
Desk Phone

Unlimited calls to Australia

$40/month

Minimum cost $960 over 24 months. Minimum 5 per customer.

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PREMIUM PHONE

Yealink MP58
Desk Phone

Unlimited calls to Australia

$55/month

Minimum cost $1320 over 24 months. Minimum 5 per customer.

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Predictable Pricing to Suit Your Budget 

Cost includes unlimited calls to Australian fixed, mobile, 13/1300 and 1800 numbers.

Microsoft Teams

$25 Per User

Per Month / Billed Monthly

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Minimum costs $600 over 24 months. Minimum 5 users per customer. Each Teams Voice enabled user must have Appropriate Licensing.
Per-user fee for Teams Voice. Includes unlimited calls to Australian fixed, mobile, 13 and 1300 numbers. BYO device.
Minimum 5 users.

  • Cloud auto attendants

  • Cloud call queues

  • Music on hold

  • Call forwarding options and simultaneous ring

  • Group call pickup and forward to group

  • Transfer a call and consultative transfer

  • Transfer to voicemail mid call

  • Call park and retrieve

  • Call phone number from search

  • Caller ID

  • Device switching

  • Presence-based call routing

  • Federated calling

  • Make and receive a video call

  • Cloud Voicemail

  • Cloud Voicemail user settings

  • Secondary ringer

  • Distinctive ring alerts

  • Shared Line Appearance

  • Busy on Busy (Teams only)

  • Call blocking

  • Common Area Phones

  • Media bypass support (for Teams Direct Routing only)

  • Unassigned number routing

What is Microsoft Teams Phone System?

A revolutionary new way to power your customer conversations. Microsoft Teams Phone System makes users more productive by allowing them to call any mobile, landline or toll-free service using Microsoft Teams.

Get started quickly

Be up and running in as little as one business day. Our expert team will ensure that you can start contacting your customers via Microsoft Teams quickly.

Unify communications

Reduce complexity by using a single platform for phone calls and video conferences between your staff and your customers.

Reduce costs

We leverage Australia’s leading telephony carriers to bring highly competitive fixed and pay-as-you-go rates, to ensure that you are getting the best possible price.

How does it work?

With a Teams Phone System, you turn Microsoft Teams into your phone system. Users can take customer calls from within Microsoft Teams on their computer, smartphone or desk phone.

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Auto Attendant

Route calls based on a caller’s keypad or voice input.

Cloud Voicemail

Access your voicemail from anywhere in the world, from any device.

Teams-Certified Phones

Devices factory-configured to work flawlessly with Microsoft Teams.

Smartphone Calling

Make calls from your smartphone, using your business number.

Call Queues

Custom welcome prompts, music on hold and shared voicemail.

Call Recording

Easily record calls for compliance and training.

Frequently Asked Questions

What is Microsoft Teams Phone System?

Microsoft Teams Phone System is a product offered by Yamo that allows you to connect your Microsoft Teams account to the Public Switched Telephone Network (PSTN) and allows you to make and receive calls to and from your customers using Microsoft Teams.

Which Microsoft Teams license do I need?

If your users have E3 or Business Office 365 licenses, you will need to purchase a Microsoft Phone System add-on for each user. If your users have E5 licenses, no addons are required. For more information, please contact us.

Do you offer support?

All plans include technical support from our team of experts.

Can I use my existing phone numbers?

Yes, you can transfer your phone numbers from your existing service provider. Simply raise a case with us and we will walk you through the process.

Which phones are supported by Microsoft Teams Phone System?

To use Microsoft Teams Voice, you do not need a phone. You just need your computer and a headset to make calls right out of Teams. We also offer Microsoft-certified desk phones and conference phones to provide a flawless experience. Speak to our team to learn more.

Do offer solutions other than Microsoft Teams?

Yamo offers a variety of solutions for different use cases. For office phone systems without Microsoft Teams, have a look at 3CX. For contact centres, we recommend checking out Amazon Connect.

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