Are you running a young company and looking to get started with a virtual contact centre on AWS? Let Yamo help you get up and running quickly.
Our expert team can help you securely setup a multi-account AWS environment, set up billing alerts, and get you started on your cloud journey.
Having a futuristic contact centre for your business should not be difficult. With decades of voice solutions experience, our team will help you quickly design, build and deploy a virtual contact centre on AWS. Allowing you to improve customer experience, reduce operational overhead, and save money.
Take your customer service and sales teams to the next level by allowing them to receive inbound voice, social media, text message and email communications in one easy to use application – Local Measure Engage for Amazon Connect.
Fixed-cost, predictable pricing plans to get your startup running quickly on AWS.
Setup a secure multi-account AWS environment
Register and set up your domain name
Configure AWS billing alerts
One hour consultation: AWS platform requirements
Includes AWS Foundations
One hour consultation: Amazon Connect requirements
Set up your contact centre on AWS
Set up your main inbound contact flow and customer experience
Amazon Lex chatbot to route calls based on customer voice/input
Post-call survey solution with interactive dashboard
3 professionally recorded voice prompts
Includes AWS Contact Centre
Install Local Measure Engage for Amazon Connect
Configure Single Sign-On for login with G-Suite, Active Directory, etc.
Connect Voice, Email and SMS to Local Measure Engage
Connect Facebook, WhatsApp, Twitter, WeChat & Apple Business Chat to Local Measure Engage
Saleforce lookup on inbound contact
Yamo provides fully integrated cloud-hosted phone systems and contact centre solutions to businesses in Australia and the Philippines.
+61 1300 518 081
Lane Cove, NSW, 2228
Australia
